What is considered an “Emergency” and requires immediate attention?

  • No heat and the outside temp is lower than 50
  • No a/c and the outside temp is higher than 85
  • Clogged toilet after you have repeatedly tried to plunge it
  • Running water or leak
  • Lock out
  • No power
  • No water or hot water
  • Broken window or apartment door
  • Refrigerator, not cooling

If you have an emergency please call: (217) 359-4215

If you have a medical emergency, fire or burglary call 911.